Pokawa is the leader in poke bowls in France and Europe, with over 100 restaurants in France and internationally.
Fast food · Healthy
FOUNDED
2019
RESTAURANTS
+140
WITH BELORDER
Since 2021
With a rapidly growing network, which expanded from a few restaurants to over 100 in just a few years, Pokawa needed to manage a multiplication of digital ordering channels (kiosks, website, app) on a national and international scale, while maintaining consistency and control.
Operational constraints were rapidly becoming critical for the points of sale:
Since 2020, Pokawa has been relying on Bellorder to structure and accelerate the large-scale deployment of its digital operations.
A single back-office to manage menus, prices, promotions, and customer journeys across the entire network, with updates in just a few clicks
Aggregation of all flows (terminals, web, app, delivery) into a single system, enabling clear prioritisation in the kitchen and a reduction in errors.
Replicable templates across all points of sale to ensure a consistent customer experience
Better distribution of orders and smoother queues, increasing throughput without operational overload
Opening new restaurants with a ready-to-use (plug & play) setup, significantly reducing time-to-market
The bigger the restaurant chain grew, the harder everything became to manage.
Tools are piling up, operations are scattering, and growth is slowing. Toolboxes, terminals, tablets for every order aggregator…
Pokawa could continue to open… but no longer to orchestrate.
With Belorder, the burden of multi-site complexity has vanished. Growth remains demanding, but its execution has become smooth, clear, and controlled. Teams are gaining autonomy, speed, and, most importantly, peace of mind to focus on what's essential: selling more poke across all channels, at all times.
Pokawa uses a coherent subset of Belorder modules, selected for their operational value across a network of over 140 restaurants.
Thanks to Belorder's tools, we are now self-sufficient, agile and independent in deploying our digital strategy across our entire network.
CEO of Pokawa
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